At Jaipur Heritage, we are committed to delivering every Women's Kurti and Women's Kurta safely and efficiently. This Shipping Policy explains how orders are processed, shipped, and delivered, helping you understand what to expect after placing an order through our website.

Order Processing

Once your order is successfully placed and payment is confirmed, our team begins preparing it for dispatch.

During this stage, we:

• Verify your order details.

• Perform quality checks.

• Carefully pack your products.

• Prepare the shipment for our delivery partners.

Orders are generally processed during business days. Processing times may vary during sales, festive seasons, or high-demand periods.

Shipping & Delivery

After your order has been dispatched, it will be handed over to one of our trusted logistics partners for delivery.

Estimated delivery times depend on several factors, including:

• Delivery location

• Courier service availability

• Public holidays

• Weather conditions

• Operational delays beyond our control

While we strive to deliver every order as quickly as possible, delivery timelines are estimates and cannot always be guaranteed.

Shipping Charges

Shipping charges, if applicable, will be displayed during the checkout process before you complete your purchase.

From time to time, Jaipur Heritage may offer promotional free shipping on eligible orders or during special campaigns.

Order Tracking

Once your order is shipped, you will receive shipment confirmation along with the available tracking details through your registered email address, mobile number, or other communication channels.

Tracking information may take some time to become active after dispatch.

Delivery Address

Customers are requested to provide complete and accurate shipping information while placing an order.

Please ensure your address includes:

• Full name

• House or building number

• Street and locality

• City

• State

• Postal code

• Mobile number

Jaipur Heritage is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

Delivery Attempts

Courier partners generally make multiple delivery attempts before returning a shipment.

If a delivery attempt is unsuccessful due to customer unavailability or an incorrect address, additional delays or return procedures may apply.

Delayed Deliveries

Although we work with reliable logistics partners, delivery delays may occasionally occur due to circumstances beyond our reasonable control, including:

• Severe weather conditions

• Natural disasters

• Public holidays

• Transportation disruptions

• Government restrictions

• High shipping volumes during festive seasons

We appreciate your patience and will make reasonable efforts to keep you informed whenever possible.

Lost or Damaged Shipments

If your shipment appears to be lost, arrives damaged, or you receive an incomplete package, please contact Jaipur Heritage Customer Support as soon as possible.

To help us investigate the issue quickly, kindly provide:

• Order number

• Photographs of the package (if applicable)

• Photographs of the product

• A brief description of the issue

Our team will coordinate with the logistics partner and work towards an appropriate resolution.

International Shipping

If international shipping is available, eligible destinations, applicable shipping charges, customs duties, taxes, and estimated delivery timelines will be communicated during the checkout process or as otherwise specified.

Customers are responsible for complying with the customs regulations of their destination country, where applicable.

Changes to Shipping Information

If you need to update your shipping address or contact information after placing an order, please contact our customer support team immediately.

Address changes may only be possible before the order has been processed or dispatched.

Need Assistance?

If you have any questions regarding shipping, order tracking, delivery updates, or dispatch information, our customer support team is always available to assist you.

Please visit our Contact Us page for assistance. At Jaipur Heritage, we are committed to providing a secure, transparent, and reliable shopping experience from checkout to doorstep delivery.